Refund Policy

At Invitation Street, we strive to provide high-quality personalized digital invitations for all your special events. We understand that sometimes things don't go as planned, so we've outlined our refund policy to address any issues you may encounter.

Eligibility for Refunds

Due to the personalized nature of our products, refunds are only available under certain conditions:

i. Defective Products: If the digital invitation you receive is defective or contains errors that were made by our team, you are eligible for a refund.

ii. Non-Delivery: If you do not receive the digital product due to issues on our end, you are eligible for a refund.

Non-Refundable Situations

We do not offer refunds in the following situations:

i. Change of Mind: Refunds are not provided if you change your mind after the purchase.

ii. Customer Errors: Refunds are not provided for mistakes made by the customer, such as incorrect information or misspellings provided to us.

iii. Downloaded Products: Once the digital invitation has been downloaded, it is considered final and non-refundable.

Refund Process

To request a refund, please follow these steps:

i. Contact Us: Email us at contact@invitationstreet.com within 7 days of receiving your order. Include your order number, a detailed description of the issue, and any relevant images if applicable.

ii. Review: Our team will review your request and respond within 3-5 business days.

iii. Resolution: If your refund request is approved, we will process the refund to your original method of payment within 7-10 business days.

Exceptions and Special Cases

In rare cases, we may offer refunds outside of the above conditions at our discretion. Please contact us to discuss your specific situation.

Contact Information

If you have any questions or need further assistance with our refund policy, please contact us:
Email: contact@invitationstreet.com
Phone: +91 9759748882
Address: Block No.17, Sanjay Place, Agra, 282002
Effective Date: August 3, 2022

By purchasing our products, you agree to this refund policy.